Bilingual Reservations Crew Full Time


Do you speak more than one language? Do you like the travel industry? Jet Blue is currently seeking Bilingual Reservations Crew Full and Part Time. This is a remote position. Check out the tasks and requirements for this choice opportunity. Good Luck!

Tasks
•,,Handles calls regarding general information about airline travel on
JetBlue Airways in Spanish and English
•,,Responds to emails and other correspondence regarding Company
products
•,,Resolves general customer service concerns through effective customer
service techniques
•,,Ad hoc projects as assigned
Requirements
•,,High School Diploma or General Education Development (GED) Diploma
•,,Fluently speak, read, write, and translate accordingly in Spanish and
English
•,,Previous reservation and/or call center experience preferred but not
required
•,,Two (2) years of customer service experience
•,,Able to type twenty five (25) words per minute
•,,Flexible and able to work at any time, including nights, weekends,
and holidays
•,,Provide one telephone line and a high-speed internet connection
(minimum 256K connection speed)
•,,Provide a safe and professional office-work environment, free from
background noise and distraction
•,,Live within the local calling area or if outside the local area, in
the accepted adjacent areas, maintain a local (801) phone number through
a voice over internet phone provider or market expansion line
•,,Able to travel to the Salt Lake Support Center for monthly meetings
and also to work scheduled shifts in the event of technical difficulties
at home
•,,Due to operational needs, Overtime hours may be required to provide
excellent Customer Service during Irregular Operations
•,,Regular attendance and punctuality
•,,Organizational fit for the JetBlue culture, that is, exhibit the
JetBlue values of Safety, Caring, Integrity, Fun and Passion
•,,Well groomed and able to maintain a professional appearance
•,,Pass a ten (10) year background check and pre-employment drug test
•,,Legally eligible to work in the country in which the position is
located
•,,When working or traveling on JetBlue flights, and if time permits,
all capable Crewmembers are asked to assist with light cleaning of the
aircraft
•,,Working knowledge of Microsoft Office products including Word,
Outlook, and Explorer
•,,Excellent verbal (telephone) and written communication skills
•,,Strong customer service skills to provide the JetBlue experience to
every Customer, every time
•,,Excellent organizational skills
•,,Effective research skills including the ability to analyze
information and make determinations in accordance with Company
guidelines
•,,Ability to send and receive email correspondence
•,,Ability to initiate searches for miscellaneous travel-related
information on the Internet
Employment Type: Regular

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