Bilingual Reservations Crew Full Time

Do you speak more than one language? Do you like the travel industry? Jet Blue is currently seeking Bilingual Reservations Crew Full and Part Time. This is a remote position. Check out the tasks and requirements for this choice opportunity. Good Luck!

Reference Code

NB50820959-EXT

Tasks

•,,Handles calls regarding general information about airline travel on

JetBlue Airways in Spanish and English

•,,Responds to emails and other correspondence regarding Company

products

•,,Resolves general customer service concerns through effective customer

service techniques

•,,Ad hoc projects as assigned

Requirements

•,,High School Diploma or General Education Development (GED) Diploma

•,,Fluently speak, read, write, and translate accordingly in Spanish and

English

•,,Previous reservation and/or call center experience preferred but not

required

•,,Two (2) years of customer service experience

•,,Able to type twenty five (25) words per minute

•,,Flexible and able to work at any time, including nights, weekends,

and holidays

•,,Provide one telephone line and a high-speed internet connection

(minimum 256K connection speed)

•,,Provide a safe and professional office-work environment, free from

background noise and distraction

•,,Live within the local calling area or if outside the local area, in

the accepted adjacent areas, maintain a local (801) phone number through

a voice over internet phone provider or market expansion line

•,,Able to travel to the Salt Lake Support Center for monthly meetings

and also to work scheduled shifts in the event of technical difficulties

at home

•,,Due to operational needs, Overtime hours may be required to provide

excellent Customer Service during Irregular Operations

•,,Regular attendance and punctuality

•,,Organizational fit for the JetBlue culture, that is, exhibit the

JetBlue values of Safety, Caring, Integrity, Fun and Passion

•,,Well groomed and able to maintain a professional appearance

•,,Pass a ten (10) year background check and pre-employment drug test

•,,Legally eligible to work in the country in which the position is

located

•,,When working or traveling on JetBlue flights, and if time permits,

all capable Crewmembers are asked to assist with light cleaning of the

aircraft

•,,Working knowledge of Microsoft Office products including Word,

Outlook, and Explorer

•,,Excellent verbal (telephone) and written communication skills

•,,Strong customer service skills to provide the JetBlue experience to

every Customer, every time

•,,Excellent organizational skills

•,,Effective research skills including the ability to analyze

information and make determinations in accordance with Company

guidelines

•,,Ability to send and receive email correspondence

•,,Ability to initiate searches for miscellaneous travel-related

information on the Internet

Employment Type: Regular

Company

JetBlue - USA