Posts

Showing posts with the label and inside sales

Assembla customer support

Image
Job: Assembla customer support, community management, and inside sales Apply to this job The Job: Assembla.com, a fast growing online service for software teams, is seeking a customer service representative to handle inquiries, relations with the online community, and related sales leads. Summarize the opportunity. Why is this a good team, project and role? Read and answer customer emails Handle customer phone calls and respond directly, or find the correct person to provide service. Definine and test improvements to the product to respond to customer issues. Handle customer requests for subscription packages and installed packages. Close sales and earn commissions. Requirements: skills, experience, and availability Detail oriented Good communicator with writing skills Good understanding of computer software Good written and spoken English Experience with software development will be ...